Please complete the order three days earlier before pickup date in Hiroshima ken.

[Pickup] Collect the WiFi device in the Post Office located at Airport during their opening hours.
Note the delivery to Post Office does NOT work on weekends and public holidays, early booking is recommended.

*If you would like to pick up at indicated post office in the airport, please finish the payment at 10 AM and two days ahead.
*If you would like to pick up at New Chitose Airport, please finish the payment at 10 AM and four days ahead.

[Return] Well pack ALL the devices into the prepaid letterpack, and hand in to the post office or leave it in any nearby mailbox in Japan.

New Chitose Airport Terminal

Office hours

09:00am ~ 5:00pm

Post Office

New Chitose Airport Brance of Chitose Post Office

Map

2F, New Chitose Airport Terminal, Bibi, Chitose City, Hokkaido 066-0012

Tel

0123-45-7110

Narita Airport

Office hours

08:30am ~ 8:00pm

Post Office

Narita Airport Terminal 1 Post Office

Map

4F, Narita International Airport Terminal 1 Building, 1-1 Goryobokujo, Narita-shi, Chiba

282-8799

Tel

0476-32-6768

Narita Airport

Office hours

08:30am ~ 8:00pm

Post Office

Narita Airport Terminal 2 Post Office

Map

3F, Narita International Airport Terminal 2 Building, 1-1 Furugome, Narita-shi, Chiba 282-8799

Tel

0476-34-2255

Haneda Airport

Office hours

09:00am ~ 5:00pm (Weekdays only)

Post Office

Haneda Airport Post Office

Map

1F, Terminal 1 building, 3-3-2 Hanedakuko, Ota, Tokyo 144-0041

Tel

03-5756-0431

Chubu

Centrair International

Airport, Nagoya

Office hours

09:00am ~ 5:00pm (Weekdays only)

Post Office

The Centrair brance of the Japan Post's Tokoname post office

Map

1-1 Centrair, Tokoname, Aichi 479-0881

Tel

0569-38-0220

Kansai International Airport

Office hours

09:00am ~ 5:00pm

Post Office

Kansai international airport post office

Map

1 Senshukukonaka, Tajiri, Sennan, Osaka 549-0011

Tel

072-455-1980

ITM Osaka International Airport

Office hours

09:00am ~ 5:00pm

Post Office

Osaka international airport Post office

Map

3-555 Hotarugaike Nishimachi, Toyonaka, Osaka 560-0036

Tel

6-6841-1060

 

 

[Pickup] You could choose delivery to the hotel or accommodation in Japan.
- At least submit the booking at 10AM (Japan Time) and TWO DAYS ahead of the Pickup date.
※ If you live in Hokkaido and Kyushu, please submit the booking at 10AM(Japan Time) and four days ahead of the pickup date.
- The delivery fee is NTD$100 ( est. USD$3 up).
- Door-to-Door Delivery to rural or remote area might take more days.

[Return] Insert all wifi package into the prepaid letterpack, seal it, and drop it in any nearby mailbox. You will easily find mailboxes all around Japan, as well as in the airport before the security gates. Return it by 11:59pm on Return date, or more rental fee will be charged. If you use other method to return the wiifi package, the extra delivery fee is at your cost. Sorry, hotel and Door-to-Door delivery

※Sorry, Hotel and Door-to-Door Delivery is Not Avalible in Okinawa and Kagoshima.
※Notice: You can keep the sticker with numbers on "LETTER PACK" and track the delivery on website by it.
※Gentle Remind: Please make sure all the single parts of the devices are in the package before return.

 

[Pickup] If you would like to pick up pocket wifi at iVideo store, please submit the booking 1 working day before.

You are welcomed to visit us and rent one if you forget to book. Booking in advance is strongly advised, as we don’t want you disappointed.

[Return] Visit iVideo Store and return it during our opening hours (9am – 6pm Monday-Friday).
If you could not visit iVideo store, please contact us before the return date.
If your return date is on weekends or public holiday, please place pocket wifi into the attached letterpack and and drop it in any nearby mailbox.

 

iVideo Tokyo Shinjuku Store: 8F Shinjuku Yamato Building (Beside Takashimaya)

(1)Take Tokyo Metro『Fukutoshin Line‧Marunouchi Line‧Toei Shinjuku Line』
Suggest from 「Shinjuku-sanchome Sta.」 E8 Exit about 1-minute walking distance.

(2)Take 『JR N'EX Narita Express‧Odakyu Line‧Keio Line‧Keioushin Line‧Toei Oedo Line』 Suggest from「JR Shinjuku」Station
New South Exit (to Shinjuku Takashimaya direction) linking Takashimaya 2F
outside passageway then take escalator down, about 3-minutes walking distance

8F Shinjuku Yamato Building, 5-27-3 Sendagaya, Shibuyaku, Tokyo 151-0051, Japan 日本東京渋谷区千駄ヶ谷5丁目27-3

 

[Pickup] If you would like to pick up pocket wifi at iVideo store, please submit the booking 1 working day before.

You are welcomed to visit us and rent one if you forget to book. Booking in advance is strongly advised, as we don’t want you disappointed.

[Return] Visit iVideo Store and return it during our opening hours (9am – 6pm Monday-Sunday & Public Holidays).
If you could not visit iVideo store, please contact us before the return date.
If your return date is on weekends or public holiday, please place pocket wifi into the attached letterpack and and drop it in any nearby mailbox.

 

iVideo Tokyo Asakusa Store: near Jusenin(寿仙院)

(1)Take TSUKUBA Express (TX)
Leave from Exit.A2 of Asakusa Station. Walk to Kokusai Doori (國際通り) for 3 minutes

Walk out from Exit.A2, turn left and go straight. After see Jusenin(寿仙院), there is a path to enter. You can see our store.
(You will also see Asakusa View Hotel and Life Super Market on the way)

(2)Take TOKYO Metro "Ginza Line"
Leave from Exit.3 of Tawaramachi Station. Walk to Kokusai Doori (國際通り) for 12 minutes
After walk out from Exit.3, there is Kokusai Doori (國際通り. Go straight to see Jusenin(寿仙院), there is a path to enter. You can see our store.
(You will also see Kyotaru, Mister Donuts and Life Super Market on the way)

RM102, 3-27-14 Nishiasakusa Taito-ku Tokyo-to 111-0035 JAPAN 151-0051, Japan 日本東京台東区西浅草3-27-14 102號室